That type of thing is usually done by the postal mail delivery, not the person renting the unit. I had filled out a USPS move request in a timely manner, prior to move in. The mail carrier should have done it as soon as they received the change of address.
Was dropping off a package with pre printed shipping label and was asking for a receipt for the package. Would not do so. Was told it was the manager's policy. Every other USPS office I've used doors this with no issues.
Worst Post Office ever. What is wrong with this Asian woman. Without us (the customer) she wouldn’t have a job!!!!! She things she knows the “rules” I’ve asked for a receipt multiple times now and she constantly says “we don’t do that!” Excuse me, then why does EVERY OTHER POST OFFICE give one by request but usually they always ask and I don’t even have to ask. I’ve talked to Postmasters and District Managers and they ALL say that she is wrong. What is the world coming to!!?? I will use FedEx and UPS and MUCH as possible and give the absolute LEAST amount of business to USPS!!!!!!!!!
Issue #2. They didn't scan or ship my pre-paid priority mail package, until 24 hours after it was dropped off. It was dropped off the previous day, prior to close of business. It should have been scanned and shipped that evening. This is unacceptable. You put a 2 day time frame on the label, get it there in 2 days. Get it scanned in to the system the day it is dropped off.
I may be taking my packages to a different USPS off to be shipped, we'll see... not very happy so far.
Worst customer service. Specially the older Asian lady was a complete A hole. Today she gave me crp because she was unable to scan the bar code on my package ,so she had to manually input it and I also asked for a drop off receipt which they didn't even give me one. I inquire about another package I dropped off 2 weeks ago. The Asian old lady told me to drop off my 12oz first class package in the "drop box" 11 days ago, yet it hasn't been scanned. Today I asked to the speak to the supervisor, this other light skin A hole lady instead of having a friendlier attitude she was yelling at me Explaining to me her made up package policy. I was way too tired to argue so I just stood there until I actually saw on my phone online that the package was scanned other wise , lazy old Asian lady might've drop it off in the "drop box" and wouldn't never made it to its destination. I'm never coming back here.
If I could give zero stars I would! This post office has THE WORST customer service of ANY post office I have ever been to! The people behind the counter act like it is an inconvenience for them to do their job or to help out a customer. They always argue and don't believe they should have to give me an acceptance receipt when I drop off prepaid mail- and when they actually do, they act like it is such an inconvenience for them to do so. It only takes them a minute (definitely no more than 3 minutes) to scan in my mail and let the computer print out a receipt. I have NEVER had an issue like this with any other post office- most are more than happy to print me a receipt (sometimes I don't even have to ask for one and they give it to me). Also, most other post offices are friendly to their customers and willing to help the customer with whatever they need help with- Vernon Hills post office is the complete opposite! The workers make you feel as though you are inconveniencing them by requesting anything that will make them have to do anything besides the bare minimum. I REFUSE TO USE THIS POST OFFICE EVER AGAIN!!
Issue #1. As a new tenant in an apartment, the mailman did not put a note on the back of the mailbox stating the new person's last name and apartment number.
Issue #3. Counter staff is rude. She's Asian- probably the same woman that others are commenting about. Don't know if they are short of staff in the back, but her customer service is the worst.
In light of this, the mailman tried to return a package (as an unknown recipient) that was to correctly sent to me at the new address. It took a call from the USPS to finally get things right and get it delivered.
Worst post office I have dealt with in a long time. Lazy + rude workers..
United States Postal Service is a US Post Office based in Vernon Hills, Illinois. United States Postal Service is located at 675 Lakeview Pkwy, Vernon Hills, IL 60061, USA.
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